Privacy Policy

Effective Date: January 1, 2025

Welcome to DomLumiq, a provider of AI home-automation device solutions. We are committed to protecting your privacy and ensuring transparency regarding how we handle your information.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or services:

Personal Information: Name, email address, postal address (including 701 West Georgia Street, Vancouver, BC V7Y 1C6, Canada), phone number, and other identifiers you provide.
Usage Data: Details about your interactions with our website, device usage logs, and analytics data.
Device Information: Technical details about your home-automation devices, network, and settings.

2. How We Use Your Information

We use collected information for the following purposes:

To provide and maintain our AI home-automation services
To personalize and improve your experience
To communicate updates, notices, and support information
To monitor and analyze usage trends and service performance

3. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. Cookies help us recognize your device, remember preferences, and understand usage patterns. You can control or disable cookies through your browser settings, but this may affect some functionality of our website.

4. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

Right to Access: You can request a copy of your personal data.
Right to Rectification: You can request corrections to inaccurate or incomplete data.
Right to Erasure: You can request deletion of your data under certain conditions.
Right to Restrict Processing: You can request limitations on how your data is processed.
Right to Data Portability: You can receive your data in a structured format.
Right to Object: You can object to certain processing activities.

To exercise any of these rights, please contact us.

5. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Third-Party Services

We may use third-party service providers for analytics, hosting, and other support functions. These providers adhere to strict confidentiality requirements and are prohibited from using your information for any other purpose.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please reach out to us:

DomLumiq
Business ID: 719144212
Address: 701 West Georgia Street, Vancouver, BC V7Y 1C6, Canada
Phone: +14161590473

For inquiries, visit our contact form.